HILLINGDON libraries are taking a step into the future with Starbucks cafes, dedicated areas for surfing the net and new modern designs.
Planning permission to re-develop the libraries was granted in June, and despite some criticism, Hillingdon Council has been hailed as a model authority.
Reports in the national press have mentioned the borough's plans, comparing them favourably to those of other councils, who are reluctant to invest into their library services.
Councillor Henry Higgins, cabinet member for culture, sport and leisure, said: "Good, well operated libraries are important to the cultural life of our community and we are taking bold steps to improve services for our customers.
"By putting our residents needs at the heart of our plans, we are bringing in new ideas and improving the facilities."
As well as re-fitting the libraries to include modern designs, Starbucks cafes will also be introduced to provide a relaxing environment for users. The plans herald a change of culture in the borough's libraries, and will see the end of enforced silence, with greater interaction between staff and customers.
Users will be encouraged to go to have a chat over a book and a coffee, rather than read silently.
The stock will be re-organised to allow quicker deliveries to branches around Hillingdon, and longer opening hours will be introduced.
Cllr Higgins, added: "These plans demonstrate a clear commitment by the council to provide 21st century services for Hillingdon, helping us to be a borough of learning and culture."
He said branch managers will be a key part of the new libraries, and front line staff would always be on hand to help customers.
Les Drussel, chairman of Ruislip Manor Chamber of Commerce, said: "I am totally in favour of the new developments to libraries across the borough.
"The new one that will be built in Ruislip Manor will have a Starbucks, which I think is great because its a different environment for people to use within a library."
It is hoped the first refurbished library will be opened in October.
However, the changes will not be popular with everyone.
Pauline Smith of Cottingham Close, said: "As a resident of Hillingdon for nearly 50 years now, I was appalled to hear our professional librarians are to be removed from the libraries."
Mrs Smith said she has never been disappointed with the staff's helpfulness and expertise. She said she has always been impressed by the outstanding variety of events the library arranges. She added: "I cannot adequately express how much these services enrich my life."
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